Privacy Policy

1. Introduction

At DVCIS MEDIA, accessible from dvcis.in, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains detailed information about the types of information that is collected and recorded by DVCIS MEDIA and how we use it.

We are a digital agency, not a data brokerage. We believe in transparency. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This policy applies to our online activities and is valid for visitors to our website regarding the information that they shared and/or collect in DVCIS MEDIA.

2. Information We Collect

We collect various types of information to provide and improve our service to you. Here is a breakdown:

• Personal Identification Information: This is data you voluntarily give us. When you fill out a contact form, sign up for a newsletter, or hire us, we may ask for your Name, Email Address, Phone Number, Company Name, and Mailing Address.
• Business & Project Data: If you become a client, we collect information related to your business goals, target audience, and marketing budget. We may also require login credentials for third-party platforms (like Facebook Business Manager, Google Analytics, or your website CMS). We treat these credentials with the highest level of security.
• Log Files (Technical Data): Like nearly every website on the internet, DVCIS MEDIA follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide Services: To execute the marketing strategies, web development, and content creation you hired us for.
• Communicate: To send you invoices, monthly performance reports, updates on your project, and answer your queries.
• Improve Our Website: To understand and analyze how you use our website, allowing us to expand our content and features.
• Marketing: With your permission, we may send you emails about new services, special offers, or marketing tips that we think you will find valuable. You can opt-out of these emails at any time.
• Fraud Prevention: To find and prevent fraud or security breaches on our platform.

4. Cookies and Web Beacons

DVCIS MEDIA uses "cookies." These are not the chocolate chip kind; they are small text files stored on your computer. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.

The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You can choose to disable cookies through your individual browser options, though this may affect how our website functions for you.

Third-Party Cookies: We may use third-party tools like Google Analytics or Facebook Pixels on our site. These tools set their own cookies to help us track the effectiveness of our own advertising. DVCIS MEDIA has no access to or control over these cookies that are used by third-party advertisers.

5. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. Period.

However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates. Additionally, we share data in these specific scenarios:

• Service Providers: We may use third-party service providers to help us operate our business (e.g., sending out newsletters via Mailchimp, hosting our website via a cloud provider, or processing payments via a secure gateway). We share your information with these third parties for those limited purposes only.
• Legal Compliance: We will disclose your information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (such as secure servers, strong passwords, and 2-Factor Authentication), we cannot guarantee its absolute security.

We restrict access to personal information to DVCIS MEDIA employees, contractors, and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations.

7. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. You are entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions (e.g., if we no longer need it for the purpose it was collected, or if you withdraw consent). Note: We may need to retain certain billing data for tax purposes.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

DVCIS MEDIA does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

10. Contact Us